DoubleDay Book Club
DoubleDay Book Club Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DoubleDay Book Club has 2.1 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Book selections, Ease of web site, Good books.
Cons: Do not understand what cancel means, Any of the selections in the catalog, Company record keeping history of memebers.Recent recommendations regarding this business are as follows: "Would not recommend. Customer service was rude. It was not about customer at all.", "check pages 50 through 90", "Good phone number", "Need to be able to contact company even if not a book club member. Site is very difficult to navigate to explain issue. Live chat does not address", "don't think they will send you the books you ordered.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DoubleDay Book Club has 2.1 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Book selections, Ease of web site, Good books.
Cons: Do not understand what cancel means, Any of the selections in the catalog, Company record keeping history of memebers.Recent recommendations regarding this business are as follows: "Would not recommend. Customer service was rude. It was not about customer at all.", "check pages 50 through 90", "Good phone number", "Need to be able to contact company even if not a book club member. Site is very difficult to navigate to explain issue. Live chat does not address", "don't think they will send you the books you ordered.".
Most users ask DoubleDay Book Club for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cle Elum, WashingtonReceiving featured selections too late
Terrible customer service
Cancelled and they kept on charging card. Called to cancel today and message under option said they was closed. When I chose the option to buy a book someone answered! I told her to cancel immediately
- Customer service is terrible
Preferred solution: Make sure I am cancelled!!!
User's recommendation: Would not recommend. Customer service was rude. It was not about customer at all.
Cancel membership immediatetly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought book pages missing and out of irder
Preferred solution: Would like book with pages in proper order sent to me with return postage for you to get the book I have
User's recommendation: Need to be able to contact company even if not a book club member. Site is very difficult to navigate to explain issue. Live chat does not address
GRISHAM BOOK A TIME FOR MERCY
- Good books
Preferred solution: Deliver product or service ordered
User's recommendation: check pages 50 through 90
Complete lack of quality control
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIts not the book club it is a book I bought the publishing is bad
Preferred solution: a new complete copy
Cancel membership
Preferred solution: Cancel membership
User's recommendation: Good phone number
Didn't receive order
A Time For Mercy
Bought book pages missing and out of irder
I canceled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Searsmont, Maine2 books reserved earlier
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chico, CaliforniaI order got confirmation that books are on their way but I never receive them. why?
Preferred solution: Deliver product or service ordered
User's recommendation: don't think they will send you the books you ordered.
NO not at all
Preferred solution: No loss, looking for authors
About
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DoubleDay Book Club is an online book store which provide books in such categories as Arts & Entertainment, Biography, Body, Mind & Spirit, Children & Young Adult, Cooking, Fiction & Literature, History, Home & Garden, Mystery & Thrillers, Nonfiction and Romance, etc. DoubleDay Book Club offers a diverse selection of amazing titles, ranging from romantic suspense books from Nora Roberts and Fern Michaels, biographies from Dave Pelzer and Mitch Albom, new fiction books, New York Times bestsellers from James Patterson and Danielle Steel and much more. No matter what a customer is searching for, Doubleday Book Club is the place to order books online.
DoubleDay Book Club is ranked 221 out of 2535 in Periodicals & Publishing category
USA
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