Not resolved
3.5
Details
Customer service
Diversity of Products or Services
1 comment

Since the new website, it's almost impossible to get to the customer page. Tried several times and only got Disney, c-span, etc.--couldn't get into Doubleday!!

So easy before but now a horror story!!! Also paid for March & April for credits and when my book arrived, I was billed for the total amount of 17.99 plus shipping. Called and was told it would be fixed. Want to check but can't get into Doubleday site!!!

The old adage applies here--if it ain't broke, why fix it.

Also, when I am able to get to the site, it doesn't always acknowledge my e-mail address & password. Help!!

Product or Service Mentioned: Doubleday Book Club Website.

Reason of review: Pricing issue.

I liked: Book selections.

I didn't like: Ease of use website.

Company wrote 0 public responses to the review from Apr 09, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
rollo2016
#1142024

Get out of Doubleday and buy your books much cheaper and with a flat $3.50 shipping charge for as many books as you order from Edward R. Hamilton, bookseller.

Request a catalogue from "edwardrhamilton.com" and you will be glad you did. Getting your books from a book club is a very expensive way to buy books. Even Amazon.com is cheaper.

But, try Hamilton. Been using them for years with nary a problem.

You May Also Like