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I have tried numerous times to stop a membership in Doubleday Book Club. I will no longer accept mail and/or books from you. I have tried MANY times to call you at numbers provided by you! I have written a letter to stop sending anything from Doubleday! This person...
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#1110517
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I made a purchase and same day cancelled the order. Was assured they had cancelled it. A couple days later received email saying one of books was not available but other one will be shipped. So called Double day and cancelled entire membership and told them why I was...
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chdellinger
chdellinger

I called them again right after I made this review and they swore I was going to receive my refund and it was going to take 3 to 5 days to get it. I guess they don't know what...

h.kitchener
h.kitchener

Your mistake was in giving them your card info. Always best to have them ship the product and then pay by check upon receipt. In your instant case, just dispute the charge as ...

2.3
I didn't like
  • Do not understand what cancel means
#1065720
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I have had no problems with the new Doubleday system. I build up credits every month, when I can afford it, and order all the new books by my favorite authors. Doubleday isn't responsible for the fact that you're bored with a book. If you don't like an author, don't...
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#1065333
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Short Review on March 16, 2017

DoubleDay Book Club
#1021460
1.0
Details
I have been billed for over two years for amounts I don't owe. I have written letters with check numbers of payments and made numerous phone calls but am unable to resolve the problem.
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Customer service

Short Review on January 26, 2017

DoubleDay Book Club
#997962
1.4
Details
Where are the black authors?
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Advertised vs Delivered
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Short Review on June 27, 2016

DoubleDay Book Club
#872541
1.0
Details
Racism lives on get rid of the African American books i guess they feel its no use for AA authors or books straight b.s i will never order from this b.s *** company they need to gtfoh
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Advertised vs Delivered
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Diversity of Products or Services
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Short Review on April 20, 2016

DoubleDay Book Club
#833237
5.0
Details
Can't seem to find any books by J.D. Robb....
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Advertised vs Delivered
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I am an avid fan of romance and paranormal books. I used to belong to a book club called Rhaposdy book club then doubleday bought the company and promised the same quality and selection ond books but since they have taken over I have not found one book that I have...
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2.0
I didn't like
  • Any of the selections in the catalog
#1050657
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1) I returned a book months ago but still getting billed for it. The paper work with the book was for the right book but that wasn't what they shipped me. They have been billing me over and over. So my credit won't be damaged i will pay what i do not owe. 2) the...
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#1005699
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Doub leday has taken money form my checking sayingIordered b ooks I did not order nor was I On auto send. thye tool nearly sixty dollars form me. what a scam. they told me over a week aog they ahd beenshipped alreadya dthats why I could not cancel th e order I did not...
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#979785
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I would like to purchase the new book Small Great Things but can't find it on your site so that I can use my member credits. It is on an Amazon site so the book is out there. Jodi Picoult is one of my favorite authors and I have not been able to find Where There's...
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#892669
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I had been a customer for 20 + yrs. and when they went with this new credit deal and started dropping authors that I liked and would let you no longer pay for your order when you received it, you had to use this credit deal. I said that was it and called them and said...
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#883952
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I paid my membership up some time however I caught up on on the books I had purchased from Black Expressions and was ready to reinstate my membership again. I went looking for the site and could not find it and then suddenly Doubleday popped. I read more and found that...
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#872532
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As you can see, I was a long time member of Doubleday Book Club. But for the past couple of years, I have not been happy with the selection of books offered and find that the book club is geared mostly to female authors. Don't get me wrong - I am a female myself, but I...
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#858870
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